Tenant Information

What You Need To Know!

At Wizard Real Estate Agency it is easy to find the perfect property to suit you. We manage a wide selection of properties from apartments, townhouses and houses.

Search our rental listings for available properties on www.wizardrealestateagency.com.au.

Rental Application:
Should you be interested in renting one of our properties you will be required to complete a rental application form including the details of all those to be listed on the lease. It is crucial that all information provided is correct, as all applications are checked fully prior to approval.

Bond:
A rental bond is a standard component of most rental contracts. Typically, it will be of an amount equal to four weeks rent. The bond must be paid in advance and is held in trust with the Residential Tenancies Authority until the rental agreement has ended. The bond will then be refunded, provided the property is vacated in a satisfactory state with no damage.

Contacting Your Property Manager:
You can contact your property manager by emailing danielle@wizardrealestateagency.com.au or by calling our office on (07) 5432 3114. Should you wish to meet with a property management staff member, please arrange an appointment time, as property management staff are frequently out of the office conducting inspections.

Rent:
Wizard Real Estate Agency offers several convenient methods to pay your rent. It is your responsibility to pay rent in advance. Should you not be able to pay rent by the due date, you must contact your property manager. Please remember our lessors have financial commitments to meet and they rely on rent being paid on time.

Repairs:
Should your rental property suffer any damage or require repairs you must contact our office. For all general repairs complete a Maintenance Request Form and we will make appropriate arrangements (this form can be downloaded – see below). Repairs should only be instigated by a tenant if a genuine emergency problem occurs outside of office hours. Please see your Residential Tenancy Agreement of Renting Guide Booklet to check what constitutes an emergency repair.

Routine Inspections:
Wizard Real Estate Agency will carry out periodic inspections on the property to ascertain the condition of the property and necessary maintenance requirements. This inspection also provides an opportunity for you to point out any problems or maintenance that you think may be necessary.

Breaking Your Tenancy Agreement:
Should you wish to break your tenancy agreement with Wizard Real Estate Agency, you must pay rent until the property is re-let to a suitable tenant, or until the end of the tenancy agreement, whichever is sooner. You must also pay for reasonable lessor compensation costs (normally equal to the first week’s rent plus GST or as otherwise agreed) and advertising costs expended by the office in the process of securing a new tenant.

Giving Notice:
Should you wish to terminate your tenancy agreement, we must receive written notice. Time frames in relevant to the end of a tenancy agreement differ between fixed and periodic tenancies. Please speak to your Property Manager in relation to the notice required for your specific tenancy.

Contents Insurance:
It is your responsibility to insure your own belongings and furniture. We strongly recommend you take out contents insurance to protect against burglary and theft.

 

Tenant Forms:
Please download the below forms and email back to Wizard Real Estate Agency

(To view and download these forms you must have acrobat reader)

What You Need To Know!

At Wizard Real Estate Agency it is easy to find the perfect property to suit you. We manage a wide selection of properties from apartments, townhouses and houses.

Search our rental listings for available properties on www.wizardrealestateagency.com.au.

Rental Application:
Should you be interested in renting one of our properties you will be required to complete a rental application form including the details of all those to be listed on the lease. It is crucial that all information provided is correct, as all applications are checked fully prior to approval.

Bond:
A rental bond is a standard component of most rental contracts. Typically, it will be of an amount equal to four weeks rent. The bond must be paid in advance and is held in trust with the Residential Tenancies Authority until the rental agreement has ended. The bond will then be refunded, provided the property is vacated in a satisfactory state with no damage.

Contacting Your Property Manager:
You can contact your property manager by emailing danielle@wizardrealestateagency.com.au or by calling our office on (07) 5432 3114. Should you wish to meet with a property management staff member, please arrange an appointment time, as property management staff are frequently out of the office conducting inspections.

Rent:
Wizard Real Estate Agency offers several convenient methods to pay your rent. It is your responsibility to pay rent in advance. Should you not be able to pay rent by the due date, you must contact your property manager. Please remember our lessors have financial commitments to meet and they rely on rent being paid on time.

Repairs:
Should your rental property suffer any damage or require repairs you must contact our office. For all general repairs complete a Maintenance Request Form and we will make appropriate arrangements (this form can be downloaded – see below). Repairs should only be instigated by a tenant if a genuine emergency problem occurs outside of office hours. Please see your Residential Tenancy Agreement of Renting Guide Booklet to check what constitutes an emergency repair.

Routine Inspections:
Wizard Real Estate Agency will carry out periodic inspections on the property to ascertain the condition of the property and necessary maintenance requirements. This inspection also provides an opportunity for you to point out any problems or maintenance that you think may be necessary.

Breaking Your Tenancy Agreement:
Should you wish to break your tenancy agreement with Wizard Real Estate Agency, you must pay rent until the property is re-let to a suitable tenant, or until the end of the tenancy agreement, whichever is sooner. You must also pay for reasonable lessor compensation costs (normally equal to the first week’s rent plus GST or as otherwise agreed) and advertising costs expended by the office in the process of securing a new tenant.

Giving Notice:
Should you wish to terminate your tenancy agreement, we must receive written notice. Time frames in relevant to the end of a tenancy agreement differ between fixed and periodic tenancies. Please speak to your Property Manager in relation to the notice required for your specific tenancy.

Contents Insurance:
It is your responsibility to insure your own belongings and furniture. We strongly recommend you take out contents insurance to protect against burglary and theft.

 

Tenant Forms:
Please download the below forms and email back to Wizard Real Estate Agency

(To view and download these forms you must have acrobat reader)

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